IBM Hiring for Freshers/Experienced/Various Locations on Sep 2015 – Apply Now

Reference Link: https://jobs3.netmedia1.com/cp/faces/job_summary?job_id=GTS-0795292&st=2916

Company: IBM

Company Profile:

IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 400,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.

Job ID: GTS-0795292

Website: www.ibm.com

Job Role: Technical Support Associate

Eligibility: Bachelor's Degree/Diploma

Experience: 0 – 2 Years

Work Location: Bangalore/Hyderabad

You will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.

Job Responsibilities:

You require to handle inbound calls / emails / chats regarding technical issues for end users.
Ability to identify basic hardware parts and aware of basic hardware concepts.
User level familiarity with at least one e-mail client - Outlook, Notes etc.
Skilled in commercially standard software applications and major desktop operating systems.

Bachelor's Degree.
Basic knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.
Basic knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting.
English: Fluent.

Job Type: Full Time-Regular

Position Type: Entry Level

Selection Process: Interview, Written Test

Documents: Resume

Apply Mode: Online