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Company: Wipro
Website: www.wipro.com
Company Profile:
Wipro Ltd (NYSE:WIT) is a global information technology, consulting and outsourcing company with 145,000 employees serving over 900 clients in 61 countries. The company posted revenues of $6.9 billion for the financial year ended Mar 31, 2013. Wipro helps customers to do business better leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services and a vertically aligned business model. Our 55+ dedicated emerging technologies ‘Centers of Excellence’ enable us to harness the latest technology for delivering business capability to our clients.
Job Role: Administrator Service Desk
Qualification: Any Graduate
Experience: 0 – 1 Year
Job Location: Hyderabad
Job Responsibilities:.
Service incidents and queries within the agreed service levels.
Timely escalation of incidents to higher levels when required.
Log file monitoring for errors.
Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures.
Follow quality / security process defined for the engagement.
Service incidents and queries within the agreed service levels.
Timely escalation of incidents to higher levels when required.
Log file monitoring for errors.
Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures.
Follow quality / security process defined for the engagement.
Skills:
TIS Service Desk.
Job Type: Full Time/Regular
Selection Mode: Interview
Documents: All Original Certificates
Apply Mode: Online
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